2: Re: form builder (response to 1)
Posted by Voice Admin on

This is to do with the Successful URL that you have specified for the form. The system tries to go to this URL once the form is submitted.

The problem in this case is that it's expecting it to be a URL of a page on your site, but not a full URL with the http:// etc part in it. So when it redirects you to your selected URL, it ends up with a strange and broken URL which returns an error. Though, as you say, this happens after the form has submitted successfully, so you still receive the email informing you of the form submission.

So the "fix" is to either leave this Successful URL field blank (to get a standard "thank you") message when the form is submitted, or else create a page in the CMS with a custom thank you message, then on the form settings page click the Select Page button for the Successful URL field, and select your page from the popup window.

Thanks

Joe - Voice Admin

3: Re: form builder (response to 2)
Posted by Cynthia on

Thank you that did the trick.

 

Can you help me further.  I used the Form Builder to set up an application form. I also changed the name  from Form Builder to Plot Application.   I now want to set up 2 further different application forms.   How can I do this.  When I go to the List of Applications and click on what was originally Form Builder it allows me to put in the name of the form I want to create and then says add either page, or question but those options are not visible to me.

Can you please help

Thank you

 

 

4: Re: form builder (response to 3)
Posted by Voice Admin on

I just had a look on your site and I think you've figured this out now? You've quite sensibly called the Form Builder "Application Forms" and set up a number of forms within that, for applying for different things.

Another option would be to hide the Form Builder application from the navigation bar completely (which you can do from the list of applications in the admin pages), and then make links to the different forms within CMS pages, edited with the WYSIWYG editor.

Thanks

Joe - Voice Admin

5: Re: form builder (response to 4)
Posted by Cynthia on

Thank you yes I did manage to sort it out.   And thanks for the other tip.

6: Re: giving authorization (response to 5)
Posted by Cynthia on

I have inadvertently deleted a member of our site from the permissions list and so they cannot log in.   Also when they tried to re-register is said there was already somebody with the same details.

 

How can I re-instate them as a member.

7: Re: giving authorization (response to 6)
Posted by Voice Admin on

Yes, removing a user from a site doesn't delete their account - they stil remain a user on Voice, though they are no longer a member of your site.

You can either invite them to join your site using the link on the members page in the admin pages of your site, or if your membership policy allows it, there will be a "join this site" link at the top of your site's homepage which they can click on in order to rejoin the site.

Thanks

Joe - Voice Admin

8: Re: form builder (response to 4)
Posted by Cynthia on

Hi Joe

I understand about hiding the Form Builder application from the navigation bar but cannot work out how to make links to these forms within CMS pages.   When I made a link from the home page for Application for a Plot it linked the page only which states "Thank you for your Application for a Plot" and not the form which was created within the Form Builder.

 

Can you please help

 

Regards

Cynthia

9: Re: form builder (response to 8)
Posted by Voice Admin on

What was the link you were using to link directly to the application form? If you use http://e-voice.org.uk/kha/form/application-for-a-plot/ then it should work correctly.

Unless I can see the link on the site then I can't tell whether there is actually a bug here, or whether you'd accidentally made a link directly to the thank you page :-)

Thanks

Joe - Voice Admin

10: Re: form builder (response to 9)
Posted by Cynthia on

Now I have completely confused myself.  I have managed to link the forms through a new page called "Application Forms" and changed the Form Builder back to its original name.

 

Although it appears to have worked I now notice that when I go to the Application Forms from the Navigation Bar and open up any one of the forms, when I have completed the form and want to return to the "Application Forms" there is also "Form Builder" showing at the top on the back buttons.   How do I get rid of this.

Hope you can make sense of what I am trying to say.

Maybe if you have look at our site you can see what I am trying to say.

 

Rergards

Cynthia

11: Re: form builder (response to 10)
Posted by Voice Admin on

When you're actually looking at a form then yes you will see Form Builder in the breadcrumb trail. Unfortunately I'm not sure there's much I can do about this. The best solution is probably that you set your custom thank you page to have a link on it back to the list of application forms.

Or, perhaps you could publish your thank you page at /application-forms/thankyou, or similar, so that once users reach this page the breadcrumb trail will lead them back to the main Application Forms page.

(i.e., create the thank you page under Application Forms but don't put it in the navigation menu. Then set this as your custom thank you page for your forms, so that users are sent there after form completion)

Hopefully this makes sense :-)

Joe - Voice Admin