MSERA Chair. I have access to the password used for the account.

 

MSERA Secretary .

As I think you have managed to work out (looking at the account history), a user can re-enable their account by requesting a new password from the login page, then logging in.

If they are no longer a member of your site then they will have to re-join. If the site's membership policy doesn't allow people to request to join the site then you as an administrator will have to invite them.

Once they are a member you can grant them Admin rights if you wish to.

If you get stuck let me know...

Thanks

Joe - Voice Admin